Hydro Systems Support

Now Offering Extended Customer Support Hours!

At Hydro Systems, we pride ourselves on providing responsive, knowledgeable and superior customer service. Beginning Monday, March 12, we are pleased to offer extended business hours to help better serve all our customers across the U.S. and Canada.   Simply call us toll free at 1-800-543-7184 to be connected to one of our enthusiastic team members, or use our online form on the Contact Page anytime. Our representatives are now available Monday – Thursday from 8:00 AM to 8:00 PM EST, and Friday 8:00 AM to 5:00 PM EST.

When you call, please specify the team and the type of support you need:

Customer Service Team

  • Order Status
  • Shipping & Tracking Information
  • Part Inquiry
  • Pricing
  • Lead Times
  • Payment Processing

To place an order, please e-mail us at customerservice@hydrosystemsco.com.

Technical Support Team

  • Product Specifications
  • Troubleshooting/Technical Support
  • Installation Support (Fee-based)
  • On-site Training
  • Warranty Claims

Product Manuals

All product manuals are located on the manuals tab of each specific product. Please use the search function (the search bar on the right side of the menu near the top of your screen) to find the product page for your product. We suggest you search by product name for the best results.

Product Range Catalogs

All product ranges catalogs are located on the Product Range Catalogs page. Our products are separated by markets. Product Range Catalogs available are the Animal Health Catalog, the Cleaning and Sanitizing Catalog, the Dairy Sanitation Catalog, the Irrigation & Horticulture Catalog, the Laundry and Warewash Catalog, and the Water Treatment Catalog.

Our Hydro Corporate Catalog is also available on the Product Range Catalogs page or by clicking here.

Discontinued Products

Information on Discontinued Products can be found on the Discontinued Products Page.